More than 7,700 official complaints have been lodged with the Ombudsman for Banking Services in South Africa, who published their annual report for the 2020 financial year, which contains the most common complaints against banks, as well as bankers, because the relationship between larger customers and the banker is also in the report. 6,472 complaints were received the previous year (2019).
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SA Banking Ombudsman Reveals Most Common Complaints about Banks & Bankers – FNB had Most Complaints!
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