South Africa has a unique opportunity to become the global leader in the regulation of warranties for medical devices.
Throughout the world, legal cases against pharmaceutical companies that manufacture medical devices such as implants for treatment of specific conditions are on the increase, as patients are not always properly informed about how the device works, what its intended purpose is, and, most importantly, how long it will work effectively.
A major problem leading to the increasing law suits stems from a lack of information for patients on what to expect from a product and the patient’s own, sometimes unrealistic, expectations.
When it comes to consumer products – which are covered in South Africa by the Consumer Protection Act (CPA) – different remedies are available for consumers if they are unhappy with the product. For example, a consumer buys a product or pays for a service. The manufacturer guarantees that the product should work as inten
Continue reading…
